Privacy Policy

Last updated: August 4, 2026

HK AILIS TECH CO., LIMITED respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use and safeguard it.

1. Who We Are

  • Company Name: HK AILIS TECH CO., LIMITED
  • Address: OFFICE NO.7 ON 12TH /F PROSPER COMM BLDG NO.9 YIN CHONG ST MONG KOK HONG KONG
  • Email: [email protected]
  • Phone: +86-17818124587

We are the data controller for the personal information you provide to us when you visit our website or purchase our car phone mounts.

2. Information We Collect

We collect the following types of personal information:

  • Identity Data: Name, email address, phone number, and billing/shipping addresses.
  • Order Data: Products you purchase, order number, payment details (but we do not store full credit card numbers – they are processed by our secure payment partners).
  • Technical Data: IP address, browser type, device information, and how you interact with our website (via cookies).
  • Communication Data: Any information you provide when you contact us via email, phone, or our contact forms.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfil your orders, including sending order confirmations, shipping updates, and invoices.
  • To communicate with you about your order, returns, or refunds.
  • To improve our products and website, and to personalise your shopping experience.
  • To comply with legal obligations, such as tax and accounting requirements.
  • To send you promotional offers, but only if you have given us your explicit consent to do so (you can opt out at any time).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity: To fulfil your orders and provide customer service.
  • Legitimate interest: To improve our services and prevent fraud.
  • Consent: For marketing communications – you can withdraw your consent at any time.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Shipping carriers (e.g., DHL, FedEx) to deliver your order.
  • Payment processors (e.g., PayPal, Stripe) to handle transactions securely.
  • IT and service providers who help us run our website and email systems.
  • Legal authorities if required by law or to protect our rights.

All third parties are contractually obligated to keep your data confidential and secure.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or alteration. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For example:

  • Order records are kept for 7 years for tax and accounting purposes.
  • Marketing data is kept until you unsubscribe.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct incomplete or inaccurate data.
  • Deletion: Request that we delete your data, subject to legal obligations.
  • Restriction: Ask us to limit how we use your data.
  • Objection: Object to our use of your data for direct marketing.
  • Data Portability: Request a transfer of your data to another provider.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses cookies to enhance your experience, analyse traffic, and remember your preferences. You can control cookie settings in your browser. For more details, please see our Cookie Policy (available on our website).

10. Third‑Party Links

Our website may contain links to other websites. This Privacy Policy applies only to our own site – we are not responsible for the privacy practices of third‑party sites.

11. Children’s Privacy

Our products and services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the updated date. We encourage you to review it periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to get in touch:

  • Email: [email protected]
  • Phone: +86-17818124587
  • Mail: OFFICE NO.7 ON 12TH /F PROSPER COMM BLDG NO.9 YIN CHONG ST MONG KOK HONG KONG