Terms of Service

Last updated: August 4, 2026

Welcome to HK AILIS TECH CO., LIMITED. These Terms and Conditions govern your use of our website and the purchase of our products, including our car phone mounts. By placing an order with us, you agree to be bound by these terms.

1. General

  • Company: HK AILIS TECH CO., LIMITED
  • Registered Address: OFFICE NO.7 ON 12TH /F PROSPER COMM BLDG NO.9 YIN CHONG ST MONG KOK HONG KONG
  • Contact Email: [email protected]
  • Contact Phone: +86-17818124587

We sell physical goods – specifically, car phone mounts. All products are described on our website as accurately as possible, but we do not guarantee that the descriptions, colours, or images are entirely error‑free.

2. Eligibility

By using our website and placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You also confirm that all information you provide is true, complete, and current.

3. Orders and Acceptance

  • All orders are subject to acceptance by us.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
  • If we cancel your order, we will notify you and issue a full refund to your original payment method.

4. Pricing and Payment

  • All prices are listed in the currency shown on the website and are inclusive of applicable taxes, unless stated otherwise.
  • We accept payment via the methods available at checkout.
  • Payment must be received in full before we process your order.
  • If a product is mispriced, we reserve the right to cancel the order and refund you the amount paid.

5. Shipping and Delivery

  • We ship to the addresses you provide during checkout. Please review our Shipping Policy for detailed information on processing times, carriers, and delivery estimates.
  • Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or other events outside our reasonable control.

6. Risk of Loss

  • Once your order has been handed over to the shipping carrier, the risk of loss and title for the products passes to you.
  • If your package arrives damaged, please contact us immediately and refer to our Return Policy.

7. Returns and Refunds

  • We want you to be satisfied with your purchase. Please see our Return Policy and Refund and Returns Policy for complete details on eligibility, timeframes, and procedures.
  • Generally, you may return unused products in their original packaging within 30 days of delivery for a refund or exchange, subject to the conditions set out in those policies.

8. Product Use and Safety

  • Our car phone mounts are designed for use in vehicles. You are responsible for installing and using the product in accordance with the included instructions and all applicable laws.
  • We are not liable for any damage to your device, vehicle, or personal property resulting from improper installation or use.

9. Intellectual Property

  • All content on our website, including text, images, logos, and graphics, is the property of HK AILIS TECH CO., LIMITED and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or use any content without our prior written permission.

10. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products.
  • Our total liability to you for any claim related to these Terms or your order shall not exceed the total amount you paid for the product in question.

11. Indemnification

  • You agree to indemnify and hold harmless HK AILIS TECH CO., LIMITED and its affiliates, officers, employees, and agents from any claims, losses, or expenses (including legal fees) arising from your breach of these Terms or your misuse of our products.

12. Privacy

  • Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law

  • These Terms and any disputes arising from your purchase shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

14. Changes to Terms

  • We may update these Terms from time to time. The latest version will always be posted on this page, and the “Last updated” date will be revised. Your continued use of our website after changes means you accept the updated Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Phone: +86-17818124587
  • Mail: OFFICE NO.7 ON 12TH /F PROSPER COMM BLDG NO.9 YIN CHONG ST MONG KOK HONG KONG